JORDAN ROAD IS NOT RESPONSIBLE FOR NATURAL WEAR, MAINTENANCE OR IMPROPER CARE OF JEWELRY.

HOW DO I TAKE CARE OF MY JEWELRY?

We suggest you remove your jewelry while showering, swimming and exercising. Please avoid contact with perfumes, lotions or hair products as they can increase the wear on your pieces. Do not use harsh chemicals, bleach, oil, or jewelry cleaners as this can affect the finishing.

HOW SHOULD I STORE MY JEWELRY?

We recommend storing your JR in the jewelry pouches they ship in. Store each piece individually (to avoid scratching) in a cool, dry place. 

HOW CAN I CLEAN MY JEWELRY?

For best cleaning we recommend using a jewelry safe cloth.

WHY IS MY JEWELRY TURNING COLORS?

Every person’s unique skin-oils react differently to certain metals and plating. We are not responsible for your skin's reaction to our products. Gold Plated jewelry will turn naturally over time, and there is no way to reverse this. You can prolong the life of your pieces by following our care recommendations.

MY HOOP EARRING BACK IS LOOSE, WHAT CAN I DO?

Gently squeeze the loose prongs on the back of the hoop together to create more tension. 

WHAT IS MY JEWELRY MADE OF?

Each piece of Jordan Road is made up of its own metals. See description in product page for material details.